In order to assist you with Full Details regarding “check order status, package tracking, etc." after-sale support or related matters, please contact us through our online chat to reach our Support Department.

Email Chat (Mon. - Fri. | 9am - 6pm (GMT+08:00)):

You can send e-mail to service@u-play-usa.com. If you do not get our reply email in your inbox, please check your "junk mail" folder or "spam" folder.

By Mail:

Phone Number: +1 800-387-4188

Address：1440 London Bridge Rd, Virginia Beach, Virginia, 23453

Post Code: 23453
(This is not a returning address)